Terms of Service
These Terms of Service ("Terms") govern your use of the Qastix website and application (the "Service"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of an organization, you agree to them on its behalf.
1. The Service
Qastix lets you connect your social media accounts and schedule, publish and analyze content on them. Features and supported platforms may change over time.
2. Your account
- You must be at least 13 years old (16 in the European Economic Area) and able to form a binding contract to use the Service.
- You are responsible for the information you provide, for keeping your password secure and for all activity under your account.
- You may only connect social media accounts that you own or are authorized to manage.
3. Third-party platforms
When you connect a platform, you authorize Qastix to access it and act on it within the permissions you grant, only to provide the features you use. Your use of each platform remains subject to that platform's own terms and policies, including:
- YouTube Terms of Service - by using the YouTube features of Qastix you agree to be bound by them - and the Google Privacy Policy;
- TikTok Terms of Service;
- Meta Terms of Service and Instagram Terms of Use.
Qastix is not affiliated with, endorsed or sponsored by any of these platforms. We are not responsible for their availability, for changes to their APIs, or for actions they take on your accounts or content.
4. Your content
You keep all rights to the content you create, upload or schedule. You grant Qastix a limited license to store, process and transmit your content only as needed to provide the Service, including publishing it to the platforms you choose. You are responsible for your content and confirm that you have the rights to publish it and that it complies with the law and with the rules of each platform, including any disclosure of AI-generated or branded content they require.
5. Acceptable use
You agree not to use the Service to:
- publish spam, or content that is illegal, deceptive, harassing, hateful, or that infringes the rights of others;
- violate the terms, policies or rate limits of any connected platform, or to artificially manipulate engagement;
- access accounts you are not authorized to manage;
- interfere with, attack or reverse-engineer the Service, or access it by automated means other than our published API.
We may suspend or terminate accounts that violate these Terms.
6. Paid plans
Some features may require a paid subscription. Prices and plan limits are shown in the application before you buy. Subscriptions renew automatically until cancelled; you can cancel at any time from the billing settings, and the cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.
7. Privacy
Our Privacy Policy explains how we collect and use your information, and the Data Deletion page explains how to delete it.
8. Termination
You can stop using the Service and delete your account at any time from the settings of the application. We may suspend or end the Service, or your access to it, with notice where reasonably possible. Sections that by their nature should survive termination will survive it.
9. Disclaimers and limitation of liability
The Service is provided "as is" and "as available", without warranties of any kind. We do not guarantee that every post will be published at the exact scheduled time, as publishing depends on third-party platforms. To the maximum extent permitted by law, Qastix is not liable for indirect, incidental, special or consequential damages, or for lost profits, data or goodwill, and our total liability is limited to the amount you paid us in the 12 months before the claim.
10. Changes to these Terms
We may update these Terms. We will change the "Last updated" date above and, for material changes, notify you by email or in the application. Continuing to use the Service after the changes take effect means you accept them.
11. Open-source software
Qastix is built on open-source software licensed under the GNU Affero General Public License v3.0. The complete corresponding source code of the Service is provided on request: email support@qastix.app and we will send it to you free of charge.
12. Contact
Questions about these Terms: support@qastix.app